Assistant Manager – Catering Sales (225-1002)

The Assistant Manager – Catering Sales plays a crucial role in driving the success of a catering service by overseeing its sales operations and customer relations. This position demands a dynamic individual who can manage and enhance client accounts, lead a team effectively, and ensure top-notch service delivery. As an Assistant Manager, you will work closely with the Catering Sales Manager to develop strategies that increase sales and customer satisfaction. You will act as a liaison between the catering operations and clients, ensuring that events exceed client expectations. The ideal candidate will possess excellent organizational skills, have a flair for service excellence, and be adept at problem-solving. This role provides an opportunity to work in a vibrant and fast-paced environment, requiring a positive attitude and unwavering dedication to fostering client relationships and driving business growth.

Responsibilities

• Develop and implement sales strategies to meet and exceed sales targets.
• Manage client accounts and ensure high levels of customer satisfaction.
• Coordinate with the catering operations team to align sales and service execution.
• Assist in preparing sales reports and analysis for management review.
• Organize and participate in promotional events to boost sales opportunities.
• Train, mentor, and guide junior sales staff to improve their performance.
• Address client inquiries and resolve issues to maintain positive relationships.
• Identify and pursue new business opportunities within the catering industry.
• Collaborate with the marketing team to enhance the brand’s market presence.
• Negotiate contracts and agreements to ensure profitable outcomes.
• Monitor market trends to make informed business decisions and adjustments.
• Ensure compliance with all company policies and cater to client-specific requests.

Requirements

• Bachelor’s degree in Hospitality Management, Business, or a related field.
• At least 3 years of experience in sales, preferably within the catering industry.
• Proven track record of meeting and exceeding sales targets and goals.
• Strong leadership skills with the ability to motivate and manage a team.
• Excellent communication and interpersonal skills to build strong client relationships.
• Proficiency in CRM software and other sales management tools.
• Ability to work flexible hours, including evenings and weekends, as required.