Application Analyst (225-818)

An Application Analyst is a pivotal role in the IT department, focused on the design, implementation, and maintenance of software applications to meet business needs. The role requires the analyst to work closely with business units to identify and understand the requirements for software applications, ensuring that these solutions are effectively integrated and utilized within the organization. The Application Analyst must possess a keen eye for detail, excellent problem-solving skills, and the ability to work collaboratively with technical and non-technical teams. This position plays a significant role in enhancing the efficiency and performance of organizational software applications, contributing to the company's overall operational success.

Responsibilities

• Analyze and identify software application requirements from business units and stakeholders.
• Design and implement software solutions that align with organizational objectives.
• Lead software application integration and deployment within the technology infrastructure.
• Monitor and maintain software applications to ensure optimal performance and reliability.
• Facilitate troubleshooting and resolve issues related to software applications promptly.
• Collaborate with IT and development teams to enhance system functionality.
• Document application development processes, modifications, and updates comprehensively.
• Provide training and support to end-users for application utilization and best practices.
• Evaluate and recommend improvements or upgrades to software applications.
• Ensure compliance with security protocols and industry standards for software applications.
• Assist in project management tasks related to software application lifecycle.
• Conduct regular assessments and audits on application performance and user feedback.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or related field required.
• Proven experience as an Application Analyst or in a similar role in IT.
• Strong understanding of software development lifecycle and application systems design.
• Excellent problem-solving abilities and analytical skills for troubleshooting.
• Demonstrated ability to work independently and collaboratively across teams.
• Proficient in application management software and enterprise systems.
• Exceptional communication and interpersonal skills to liaise with stakeholders effectively.