Application Analyst (225-728)

As an Application Analyst, you will play a pivotal role in ensuring the seamless operation of our software applications and systems. You will be responsible for analyzing, troubleshooting, and enhancing our software products to meet the ever-evolving needs of our organization. Your role will involve working closely with users, developers, and IT teams to understand requirements and contribute creative solutions. You will need to possess a strong understanding of application systems, excellent problem-solving skills, and the ability to effectively communicate technical concepts to non-technical stakeholders. In this position, you will have the opportunity to make a significant impact on operational efficiency and user satisfaction through your expertise and dedication to continuous improvement.

Responsibilities

• Analyze user requirements and translate them into technical specifications for developers.
• Develop and implement efficient process improvements to enhance application performance.
• Collaborate with IT teams to ensure applications are running smoothly and effectively.
• Troubleshoot and resolve application-related issues, providing technical support to users.
• Monitor application systems to identify and resolve potential performance issues.
• Conduct regular testing and maintenance to ensure application integrity and security.
• Document application configuration, processes, and troubleshooting procedures thoroughly.
• Assist in the integration of new software solutions with existing applications effectively.
• Provide training and support to users, ensuring they utilize the applications efficiently.
• Coordinate with third-party vendors for application support and enhancements.
• Develop reports and dashboards for management, utilizing application data insights.
• Stay updated on technological advancements to propose innovative solutions for applications.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Proven experience in application analysis, support, and development environments.
• Strong problem-solving skills and attention to detail are essential for success.
• Excellent communication skills for effective interaction with diverse stakeholders.
• Proficiency with programming languages and database management systems is required.
• Ability to manage multiple projects and prioritize tasks under tight deadlines.
• Familiarity with application lifecycle management and software development methodologies.