Food and Beverage Sales Manager

Shangri-La Dubai

The award-winning Shangri-La Dubai offers luxurious accommodations, exceptional dining, and gracious hospitality in the heart of one of the worlds most dynamic cities.

The hotel’s 302 rooms, serviced apartments, residences, and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully selected furnishings create an experience of unparalleled style and comfort.

As Food & Beverage Sales Manager, we rely on you to:

• Secure and nurture relationships with corporate clients, local businesses, and high-profile guests to drive bookings and revenue.
• Develop and implement targeted sales strategies to increase walk-in customers, group bookings, and participation in loyalty programs.
• Proactively seek partnerships and collaborations to expand the F&B divisions reach and market presence.
• Actively promote the F&B divisions offerings and enhance its brand image in the local community.
• Effectively manage and leverage the Shangri-La guest database for targeted sales and marketing campaigns.
  
  

• A minimum of 2 years of proven experience in a sales manager role, preferably within the luxury hospitality sector.
• A degree in Hospitality Management, Sales & Marketing is desirable but not essential. A high school diploma and relevant experience are a must.
• Demonstrated ability to drive sales, achieve revenue targets and has sound understanding of the local market and competitor landscape.
• Familiarity with F&B operations, sales strategies, and marketing techniques.
• Excellent interpersonal and relationship management skills. People-oriented, Outgoing, and self-motivated with a proactive approach.
• Strong communication skills, both written and verbal, with fluency in English.
• Computer proficiency, particularly with Excel, Word, PowerPoint and knowledge of working with databases.
• High energy levels and a well-groomed appearance; creative, customer-focused, and a team player.