Events Manager

Shangri-La Dubai

The award-winning Shangri-La Dubai offers luxurious accommodation, exceptional dining, and gracious hospitality in the heart of one of the worlds most dynamic cities.

The hotel’s 302 rooms, serviced apartments, residences, and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully selected furnishings create an experience of unparalleled style and comfort.

As Events Manager, We Rely On You To

• Lead the planning, organization, and execution of all local events, ensuring alignment with the company’s standards and objectives.
• Oversee the entire event cycle, from initial inquiry through to post-event evaluation, ensuring efficiency and high-quality outcomes.
• Negotiate contracts and manage vendor relationships to achieve cost efficiencies while maintaining service excellence.
• Collaborate with internal stakeholders and external partners, including catering, décor, and audiovisual providers, to deliver seamless events.
• Identify opportunities for operational improvements and cost savings without compromising guest experience.
• Provide leadership, guidance, and motivation to the events team, ensuring performance targets and revenue goals are achieved.
• Monitor guest feedback and proactively implement measures to continuously enhance service delivery.
• Uphold the brand’s commitment to excellence by ensuring every event reflects the company’s values and quality standards.
  
  

• Minimum of one year of experience in an equivalent role within a 5-star hotel.
• Strong verbal and written communication skills, with fluency in English; knowledge of the local language is an advantage.
• Proven organizational and time management abilities, with the capacity to manage multiple events simultaneously to the highest standard.
• Demonstrated problem-solving skills and the ability to take decisive corrective action under pressure.