Retail Banking Executive - Auto Loan (225-901)

The Retail Banking Executive specializing in Auto Loans plays a pivotal role in the banking sector by facilitating the lending process for customers seeking automobile financing. This position requires an individual with robust knowledge of retail banking products, especially auto loans, and exceptional customer service skills. Retail Banking Executives are responsible for guiding customers through the loan application, approval, and disbursement process, ensuring compliance with banking regulations while achieving sales targets. A keen eye for opportunity in loan markets, understanding customer needs, and building long-term relationships are crucial. Additionally, this role involves collaborating with various departments to provide seamless service and resolving any customer queries or issues pertaining to auto loans.

Responsibilities

• Provide comprehensive guidance to customers on auto loan products and services.
• Assist customers with loan applications, documentation, and submission processes exhaustively.
• Evaluate customer financial status to determine eligibility and loan amounts feasibly.
• Maintain strong product knowledge and stay updated on competitor offerings significantly.
• Achieve individual and team sales targets related to auto loan products diligently.
• Develop and maintain relationships with automotive dealers for potential business leads.
• Collaborate with credit and risk management teams to assess loan applications effectively.
• Ensure compliance with banking policies, procedures, and regulatory requirements consistently.
• Address and resolve customer inquiries and issues regarding auto loans promptly.
• Prepare detailed reports on loan applications, approvals, and disbursements regularly.
• Conduct market research to identify new opportunities and trends in the auto loan sector.
• Provide feedback and insights on customer preferences to senior management for strategy adjustments.

Requirements

• Bachelor’s degree in Finance, Business Administration, or a related field mandatory.
• Proven experience in retail banking, specifically in auto loans preferred.
• Strong understanding of loan processing, risk assessment, and regulatory compliance.
• Demonstrated ability to meet sales targets and work under pressure effectively.
• Excellent communication, negotiation, and interpersonal skills are essential.
• Ability to interpret financial data and utilize it for decision-making processes.
• Proficiency in using banking software and Microsoft Office Suite products significantly.