Receptionist cum Secretary (225-716)

As a Receptionist cum Secretary, you will be the first point of contact for our organization, embodying professionalism and providing exceptional customer service to our clients and visitors. This dual role not only involves managing the front desk but also providing supportive secretarial services to ensure smooth and efficient office operations. You'll leverage your excellent organizational and communication skills to handle a wide range of administrative tasks, assisting various departments within the company. Your ability to multitask and prioritize will be essential in managing both receptionist duties and secretarial responsibilities, thereby contributing significantly to the overall functionality and productivity of the workplace.

Responsibilities

• Greet visitors warmly and handle inquiries professionally at the front desk.
• Manage incoming calls and emails, directing them to appropriate recipients efficiently.
• Maintain a clean, organized, and welcoming reception area for guests.
• Schedule and coordinate appointments, meetings, and conference room bookings.
• Assist in administrative tasks such as data entry, filing, and document management.
• Provide clerical and secretarial support to senior management and other departments.
• Ensure that all office supplies are stocked and reorder when necessary for smooth operations.
• Handle the distribution of incoming and outgoing correspondence both electronically and by mail.
• Organize travel arrangements and process travel-related documentation for staff members.
• Support event planning activities by coordinating logistics and participant communication.
• Collect and distribute packages and deliveries to appropriate personnel in the office.
• Uphold security by following procedures, monitoring visitor logbooks, and issuing visitor badges.

Requirements

• High school diploma or equivalent qualification is required for this role.
• Proven experience as a receptionist, secretary, or similar administrative role.
• Excellent verbal and written communication skills are essential.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) required.
• Strong organizational and multitasking abilities to manage multiple duties.
• Professional appearance and demeanor with a customer-oriented mindset.
• Ability to maintain confidentiality and handle sensitive information appropriately.