Operations Manager

• Oversee daily operations of the education center to ensure smooth and efficient functioning.
  

• Manage academic and administrative staff, including recruitment, training, scheduling, and performance evaluation.
  

• Develop and implement marketing strategies targeting both B2C (students, parents) and B2B (schools, corporate clients, partners) segments to drive enrollment, retention, and brand awareness.
  

• Monitor business performance, including Profit & Loss, budgeting, resource allocation, and cost optimization.
  

• Ensure compliance with all regulatory, licensing, and other relevant requirements.
  

• Enhance the student experience through high-quality programs, services, and engagement initiatives.
  

• Coordinate with academic teams to support curriculum delivery, teaching excellence, and educational quality.
  

• Implement operational improvements, policies, and procedures to optimize efficiency and effectiveness.
  

• Serve as point of contact with parents, students, corporate clients, and other external stakeholders regarding operational, academic, and business matters, whenever necessary.
  

• Develop strategic plans to expand the center’s programs, services, and revenue streams across both B2B and B2C channels.
  

• Identify and pursue business development opportunities, including corporate partnerships, school collaborations, and community engagement initiatives.
  

• Oversee vendor relationships, procurement, and facility management to ensure smooth center operations.
  

• Analyze performance metrics, customer feedback, and market trends to support data-driven decision-making.
  

• Foster a culture of continuous improvement, innovation, and accountability among staff.
  

• Lead initiatives to improve student and client acquisition, retention, and satisfaction across all segments.
  

  
  
  
  

Qualifications:

• Bachelor’s degree in Business Administration, Education Management, or related field; Master’s preferred.
  

• Minimum 5 years of experience in operations management, preferably in education, training, or a service-based business.
  

• Experience in recruitment, marketing, business development, and financial management (P&L).
  

• Strong leadership, organizational, and problem-solving skills.
  

• Excellent communication skills with students, parents, staff, and external stakeholders.
  

• Proficiency in MS Office and educational management software.
  

  
  
  

Benefits:

• Competitive salary and performance-based incentives
  

• Opportunities for professional development
  

• Supportive and collaborative work environment