Manager - Partner Programs And Ecosystem

Overview

The Partner Programs & Ecosystem Manager will be responsible for designing and executing CPX’s partner program framework to attract, onboard, and manage a diverse portfolio of cybersecurity and technology partners. This role will focus on developing one-to-many partner engagement models – including program tiers, enablement pathways, incentives, and marketing support – to ensure partners are equipped and motivated to deliver high-value solutions to current and future customers.

Responsibilities

Partner Program Design & Management

• Develop CPX’s partner program strategy, structure, including tiers, benefits, requirements, and incentives.
• Build standardized process for partner recruitment, onboarding, enablement, and performance management
• Create and maintain program documentation, playbooks, and partner portals.
  
  

Partner Recruitment & Onboarding

• Identify high-potential partners across cybersecurity, cloud, infrastructure, and complementary technology areas.
• Lead outreach, evaluation, and contractual onboarding processes.
• Collaborate with legal and procurement to ensure smooth partner onboarding.
  
  

Partner Enablement & Engagement

• Design and deliver enablement programs (training, certifications, toolkits) to accelerate partner readiness.
• Develop scalable communications (newsletters, webinars, podcasts, partner events) to engage the ecosystem
• Ensure partners understand CPX’s solutions, GTM strategy, and customer engagement processes.
  
  

Ecosystem Growth & Collaboration

• Build a balanced ecosystem of technology vendors, service providers, and channel partners to deliver integrated solutions.
• Collaborate with sales, technical, delivery and marketing teams to align partner capabilities with market opportunities.
• Facilitate partner-to-partner collaboration where it drives mutual value.
  
  

Performance Measurement & Optimization

• Define KPIs to measure partner program health and partner contribution to revenue and profit margin.
• Track and report on partner engagement, certification, pipeline, and customer success stories.
• Continuously refine program elements based on partner feedback and market trends.
  
  

Qualifications

Experience - 5-8 years in partner programs, channel management, or ecosystem development, preferably in cybersecurity or enterprise technology.

Industry Knowledge - Strong understanding of the cybersecurity market, partner business models, and indirect sales motions.

Program Development - Proven experience designing and implementing scalable partner programs.

Relationship Skills - Ability to engage effectively with partners at multiple levels, from executives to technical teams.

Commercial Acumen - Familiarity with partner incentive models, deal registration processes, and sales enablement.

Technical Awareness - Understanding of cybersecurity solutions, cloud technologies, and integration models is an advantage.

Key Competencies

• Strategic thinker with program-building experience
• Strong organizational and project management skills
• Excellent communications and presentation skills
• Analytical mindset to measure program performance and impact
• Proactive, collaborative, and adaptable in a fast-paced environment
  
  

Job Specifications

Skills/Certifications (Technical & Non-Technical)

• Strong knowledge of Cybersecurity and digital products
• Proven ability to manage and prioritize multiple ongoing projects
• Strong verbal and written communication skills for contracts, vendor and resource management
  
  

Minimum Work Experience

• 6-8 years of experience in business development in Cybersecurity or Channel partnerships role in a Cybersecurity company
  
  

Education

• Bachelor’s degree in Business, Computer Science, Engineering, Information Systems or other Master’s degree or MBA an asset PMP an asset Preferred

---