IT Systems Administrator (225-703)

The IT Systems Administrator plays a pivotal role in managing and supporting the organization's IT infrastructure to ensure efficient and secure operations. This position involves overseeing servers, networks, computer systems, and planning for upgrades or replacements. As an IT Systems Administrator, you will provide technical support and work closely with various departments to address their IT needs. You will be responsible for configuring hardware and software, performing regular system maintenance, applying necessary patches and updates, and ensuring that all systems run smoothly and efficiently. Additionally, you will be tasked with implementing security protocols to protect sensitive information and prevent data breaches. This role requires a deep understanding of IT infrastructure and the ability to troubleshoot complex IT issues. Effective communication skills and a proactive approach to problem-solving are essential to succeed in this role.

Responsibilities

• Maintain and manage all server and network resources to ensure availability.
• Monitor system performance and troubleshoot issues as they arise within established timelines.
• Conduct system backups and recovery processes to prevent data loss.
• Manage user accounts and permissions in accordance with company policies.
• Coordinate with vendors to ensure timely delivery and configuration of hardware and software.
• Implement and manage security policies, antivirus solutions, and firewalls.
• Provide technical support to end-users and resolve IT-related issues effectively.
• Plan and execute system upgrades and hardware replacements as needed.
• Document system configurations, changes, and updates for future reference.
• Conduct regular audits and create reports for system performance and security compliance.
• Stay updated with the latest technologies and recommend improvements for IT infrastructure.
• Collaborate with different departments to understand and meet their IT requirements.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of three years of experience in IT systems administration or similar role.
• Proficiency with server operating systems (Windows, Linux, etc.) and network management.
• Familiarity with virtual environments and cloud computing platforms like AWS or Azure.
• Strong problem-solving skills and ability to troubleshoot complex IT issues.
• Experience in implementing IT security policies and data protection practices.
• Excellent communication skills to interact effectively with technical and non-technical staff.