Investigations Manager

Job Description

The Investigations Manager is responsible for conducting, leading, and overseeing complex investigative and enforcement activities to assess the suitability of individuals and entities applying for gaming licenses, including operators, vendors, employees, and qualifiers. This includes leading financial investigations and compliance reviews (Financial & Forensic Accounting) to assess the integrity, transparency, and solvency of individuals and entities applying for or operating under gaming licenses. This role focuses on analyzing financial records, accounting practices, and internal controls to detect irregularities, assess risk, and enforce compliance with applicable laws and regulations.

The Investigations Manager plays a dual role by both supervising financial investigative work and conducting hands-on analysis, including forensic accounting, fraud detection, and detailed examination of financial statements, ratios, ledgers, etc. The position requires collaboration with other regulatory divisions, law enforcement agencies, and financial institutions, while leveraging advanced tools in data analytics, Microsoft 365 platforms, and financial intelligence systems to ensure robust oversight of financial conduct in the gaming industry.

Additionally, the investigator must build and maintain professional relationships with gaming operators, law enforcement agencies, and other key stakeholders.

Responsibilities

• Lead and manage complex investigations into potential violations of gaming laws, regulations, and internal policies.
• Lead and conduct comprehensive background checks and suitability assessments of gaming license applicants, employees, vendors, and qualifiers, including jurisdictional verifications and in-depth reviews of character, integrity, and business history.
• Lead and manage complex financial investigations into suspected fraud, misrepresentation, insolvency, or financial non-compliance by gaming operators, vendors, or associated parties.
• Conduct and oversee forensic accounting analyses, including deep dives into financial statements, general ledgers, balance sheets, cash flow, profitability, and solvency ratios to detect financial red flags or inconsistencies.
• Conduct and supervise correlation and relationship analysis across entities, transactions, and digital footprints to uncover suspicious links, patterns, or indicators of non-compliance.
• Prepare clear, detailed, and technical investigative reports to support regulatory decision-making and enforcement actions.
• Assess the financial suitability and integrity of license applicants and qualifiers through analysis of capital structure, source of funds, ownership interest, and accounting practices.
• Identify and investigate signs of financial misconduct, including embezzlement, falsification, money laundering risks, and concealment of assets or liabilities.
• Leverage Microsoft Office 365 suite (Excel, Power BI, SharePoint, Access, etc.) for data analysis, visualization, document management, case tracking, and presentation of investigative findings.
• Use data-driven tools and accounting software to perform pattern recognition, statistical analysis, and cross-ledger reconciliation to support enforcement actions.
• Coordinate and collaborate with law enforcement and other regulatory bodies on joint investigations and compliance matters.
• Develop and implement enforcement strategies and respond to complaints from the public, licensees, or officials with appropriate investigative action.
• Testify in hearings or court proceedings as required, providing expert insight and evidentiary findings.
• Provide guidance, training, and supervision to junior investigators or team members and contribute to capacity building within the department.
• Build and maintain constructive relationships with gaming operators, stakeholders, and other partners, fostering trust and cooperation.
• Monitor and enforce compliance with all applicable GCGRA bylaws, policies, and procedures, and promote alignment with organizational goals.
• Oversee and coordinate with external consultants engaged to support compliance or forensic activities.
• Report to the Head of Investigations and perform additional duties as assigned.
  
  

Qualifications

Preferred Qualifications:

• Bachelor’s degree in Forensic Accounting, Finance, Accounting, Business Administration, Criminal Justice, or a closely related field.
• A relevant professional certification is highly desirable, such as Certified Public Accountant (CPA), Certified Fraud Examiner (CFE), or Chartered Accountant (CA).
• Prior experience in commercial gaming regulation.
  
  

Preferred Experience

• Preferably Arabic speaking.
• Accounting principles.
• Financial analysis.
• Solvency evaluation.
• Fraud detection techniques.
• Microsoft Office 365 applications - Excel (advanced functions), Power BI (data modeling and visualization), SharePoint (document and workflow management), etc.
• Understanding of data privacy laws, regulatory compliance, and evidence handling protocols.
• Demonstrated ability to review and interpret complex financial data and perform investigative reconciliation across multiple accounts, entities, and jurisdictions.
  
  

Job-Specific Skills

• Strong knowledge of accounting, financial analysis, and corporate finance practices.
• Strong knowledge of gaming laws and regulations.
• Excellent analytical, investigative, and problem-solving skills.
• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Willingness to work flexible hours as required.
• Ability to travel as needed.
• Ability to use data to drive decision-making.
• Strong interpersonal skills and be able to build and maintain positive relationships with a diverse range of stakeholders.
  
  

About Us

The General Commercial Gaming Regulatory Authority (GCGRA) is the federal executive agency responsible for regulating and overseeing commercial gaming in the United Arab Emirates. We aim to drive sustainable growth by cultivating world-class commercial gaming operations and implementing efficient regulation, grounded in the principles of integrity, innovation, and responsible practices.

Established by Federal Law by Decree and headquartered in Abu Dhabi, the GCGRA is the executive authority that holds exclusive jurisdiction to regulate, license, and supervise all commercial gaming activities and facilities in the UAE.

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