Housekeeping Coordinator (225-702)

The Housekeeping Coordinator plays a crucial role in maintaining the cleanliness and organization, ensuring the smooth operation of the housekeeping department within an establishment. Typically found in hotels, resorts, and other accommodation facilities, the coordinator works closely with both management and housekeeping teams to ensure that all rooms and public areas are kept up to standard. Their responsibilities include staffing, scheduling, inventory management, and quality assurance. A meticulous eye for detail, excellent organizational skills, and the ability to work under pressure are essential for this role. The ideal candidate is proactive, efficient, and can communicate effectively with both guests and staff to ensure high satisfaction levels.

Responsibilities

• Coordinate and supervise daily operations of the housekeeping department effectively.
• Develop and maintain schedules to ensure coverage during peak times.
• Monitor the quality of cleaning services to uphold company standards.
• Handle guest requests and complaints with professionalism and courtesy.
• Manage inventory levels of cleaning supplies and amenities efficiently.
• Inspect rooms and public areas to ensure cleanliness and readiness.
• Coordinate with other departments to meet special requirements for guests.
• Train and mentor new housekeeping staff to ensure service standards.
• Assist in evaluating performance and providing feedback to housekeeping staff.
• Ensure compliance with health and safety regulations at all times.
• Prepare housekeeping reports and records for management review as needed.
• Lead and participate in daily briefings to update the housekeeping team.

Requirements

• Previous experience in a housekeeping role, preferably in a supervisory position.
• Strong organizational and multitasking abilities in a dynamic environment.
• Excellent communication skills, both verbal and written, for guest interactions.
• Ability to work flexible hours, including weekends and holidays if necessary.
• Proficient in basic computer software and entry-level reporting techniques.
• High school diploma or equivalent; further hospitality education is a plus.
• Attention to detail and a strong commitment to maintaining quality standards.