Food & Beverage Supervisor (225-709)

As a Food & Beverage Supervisor, you will play a critical role in ensuring a top-notch dining and service experience for all guests. You will oversee the operations of restaurants, cafes, or catering services, ensuring food quality, presentation, and all aspects of guest hospitality meet organizational standards. The role requires a dynamic leader who can balance operational responsibilities with a commitment to customer satisfaction, team development, and regulatory compliance. You will work closely with your team to create a welcoming environment while driving financial performance through effective management and innovative service delivery. This position is ideal for someone with a passion for the food and beverage industry and the motivation to bring service excellence to the forefront in a fast-paced, customer-oriented environment.

Responsibilities

• Oversee the daily operations of food and beverage outlets, ensuring efficient service.
• Maintain high standards of food quality and presentation at all times.
• Train, supervise, and evaluate staff performance to enhance productivity.
• Ensure compliance with health and safety standards in food preparation and service.
• Handle customer inquiries and complaints in a professional and timely manner.
• Coordinate with the kitchen staff to ensure seamless operations and service delivery.
• Manage inventory, order supplies, and monitor costs to maintain profitability.
• Develop and implement promotional strategies to increase sales and customer engagement.
• Schedule shifts and allocate tasks effectively to optimize staff resources.
• Conduct regular meetings with staff to communicate objectives and feedback.
• Assist in menu planning and development based on customer preferences and trends.
• Review financial transactions and solve budgetary discrepancies or issues promptly.

Requirements

• Proven experience in food and beverage management or a similar role.
• Strong leadership skills with the ability to manage a diverse team effectively.
• Excellent customer service and interpersonal communication skills are essential.
• Keen attention to detail and a strong commitment to service excellence.
• Ability to work under pressure in a fast-paced hospitality environment.
• Familiarity with industry trends and best practices for food and beverage operations.
• A flexible schedule, including availability for weekends and holidays, is required.