Account Executive (225-827)

The role of an Account Executive is integral to driving the company's growth and customer satisfaction. An Account Executive acts as the primary point of contact between the company and its clients, managing the relationship to ensure the company's solutions meet the clients' needs. This position requires a strategic thinker with excellent networking abilities, who can identify new business opportunities within existing accounts and secure new business with potential customers. The ideal candidate will be a proactive communicator, able to manage multiple projects simultaneously, and possess exceptional selling skills. It is crucial for the Account Executive to understand the client's business structure, actively listen to their needs, and creatively propose viable solutions that align with the company's objectives. This role will involve negotiating contracts and agreements, ensuring both the company’s and clients' goals are being met. The Account Executive must be adept at anticipating challenges and promptly addressing any issues to maintain a positive and productive business relationship.

Responsibilities

• Manage and nurture relationships with existing clients to ensure satisfaction and retention.
• Identify opportunities to upsell and cross-sell products and services to current accounts.
• Develop and implement strategies for attracting new clients and growing accounts.
• Create detailed business plans to facilitate the attainment of goals and quotas.
• Negotiate contracts and agreements with clients to maximize profitability.
• Coordinate with internal teams to deliver effective solutions tailored to client needs.
• Maintain a deep understanding of the company's products to communicate their value effectively.
• Prepare and present reports on account status, sales progress, and forecast to stakeholders.
• Resolve any issues or disputes client might be experiencing in a timely manner.
• Recommend product enhancements or refinements based on client feedback and market insights.
• Monitor industry and market trends to remain ahead of the competition.
• Collaborate with marketing teams to ensure that promotional efforts align with client needs.

Requirements

• Bachelor's degree in Business, Marketing or a related field is required.
• Proven experience as an Account Executive or in a similar sales role.
• In-depth understanding of sales performance metrics and business development strategies.
• Strong analytical and organizational skills with exceptional attention to detail.
• Excellent communication and negotiation skills to effectively engage with clients.
• Proficiency in using CRM software to manage and track client interactions.
• Ability to work independently while managing multiple projects and deadlines simultaneously.