Restaurant Supervisor

The Restaurant Supervisor is responsible for overseeing the daily operations of the lounge restaurant, ensuring seamless service, exceptional guest experiences, and smooth coordination between front-of-house staff. This role includes supervising the service team, maintaining quality standards, resolving customer issues, and supporting the Restaurant Manager in achieving operational and financial goals.

Key Responsibilities

• Supervise daily operations of the lounge restaurant, ensuring high standards of service and guest satisfaction.
• Lead, motivate, and support the service team, including servers, bartenders, and hosts/hostesses.
• Oversee table assignments, reservations, and guest flow to maximize efficiency and experience.
• Ensure compliance with health, hygiene, and safety regulations.
• Handle guest complaints and special requests promptly and professionally.
• Monitor staff performance, provide training, and conduct regular feedback sessions.
• Coordinate with the kitchen and bar teams for smooth service operations.
• Support in scheduling shifts and managing staff attendance.
• Assist the Restaurant Manager in achieving sales targets and controlling operating costs.
• Maintain inventory levels of restaurant supplies and coordinate replenishment when needed.
• Prepare daily reports on operations, guest feedback, and staff performance.
• Promote a welcoming atmosphere in line with the lounge’s brand standards.
  
  

• Diploma or degree in Hospitality Management or related field (preferred).
• Minimum 2–3 years of experience in a supervisory role within a restaurant, lounge, or bar.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proven customer service and conflict-resolution skills.
• Ability to work under pressure in a fast-paced environment.
• Knowledge of POS systems and restaurant operations software is an advantage.
• Flexible with working hours, including evenings, weekends, and holidays.
  
  

• The work location is Yas Island, Abu Dhabi.
• Please ensure you are willing and able to work within the Abu Dhabi area before applying.