Senior Data Platform Consultant Service Excellence

A few application tips…

We want to help you put your best foot forward. Here are a few things we look for:

• Clear, specific examples of your work and its impact
• Relevant experience aligned with this role’s focus
• A thoughtful response to any application questions
• A resume that highlights both what you did and why it mattered

If you’re unsure whether your background is the “perfect fit,” we still encourage you to apply. We value potential and growth just as much as experience.

Why this role exists…

As our Service Excellence division continues to grow, we’re seeking highly experienced Senior Data Platform Consultants to lead strategic service delivery, shape capability direction, and mentor across the business. This role is ideal for those who have led large-scale projects or multiple teams, influenced client strategy, and driven innovation in data platforms.

You’ll be a key figure in our support model, ensuring platforms deliver consistent value through proactive optimisation, enhancements, and strategic client engagement.

What youll be doing...

You’ll lead complex service delivery efforts, mentor across teams, and engage with senior stakeholders to shape long-term client success.

Your responsibilities will include:

• Leading customer engagements and ensuring process adherence
• Mentoring and guiding consultants across multiple teams
• Managing service delivery tasks across large-scale or multi-team projects
• Hands-on development using tools like Snowflake and Matillion
• Driving documentation and knowledge sharing across the team
• Supporting long-term client relationships with a focus on continuous improvement and strategic alignment

In your first 3–6 months, success might look like:

• Influencing client roadmaps and strategic direction
• Driving systemic performance improvements and scalable solutions
• Establishing cross-team documentation and redundancy plans to ensure seamless support

What youll need to succeed...

We’re looking for someone who brings strategic leadership, deep technical expertise, and a growth mindset.

You might be a great fit if you have:

• 10+ years of professional experience in data engineering for analytics
• Proven experience leading large-scale service delivery and client strategy
• Strong knowledge of cloud data warehousing (preferably in Snowflake)
• Hands-on experience with ETL processes and tools (preferably Matillion)
• Familiarity with ticketing tools like ServiceNow, Jira, and an ITIL certification (preferred)
• Expertise in data modelling (Kimball methodology) and warehousing concepts
• A strategic, mentoring mindset and dedication to capability growth

This role might not be the right fit if you’re:

• Uncomfortable with flexible working hours or early-morning monitoring (CET hours ±1)
• Not proactive or collaborative in a fast-paced, client-facing environment

A bit about Snap Analytics...

Were a high-growth data analytics consultancy on a mission to help enterprise businesses unlock the full potential of their data. With offices in the UK, India, and South Africa, we specialise in cutting-edge cloud analytics solutions, transforming complex data challenges into actionable business insights.

We partner with some of the biggest brands worldwide to modernise their data platforms, enabling smarter decision-making through Snowflake, Databricks, Matillion, and other cloud technologies. Our approach is customer-first, innovation-driven, and results-focused, delivering impactful solutions with speed and precision.

At Snap, we’re not just consultants... we’re problem-solvers, engineers, and strategists who thrive on tackling complex data challenges. Our culture is built on collaboration, continuous learning, and pushing boundaries, ensuring our people grow just as fast as our business.

Join us and be part of a team that’s shaping the future of data analytics!