IT Operation Manager
Talentmate
India
19th September 2025
2509-1988-1360
Job Description
Member of Computers and Communication Division Be the first point of contact of IT support and operations team for senior internal and external customers and other BEF members. Handle escalation level incident and service requests & monitor availability and continuity of IT services. Coordinate with other teams like IT asset management team and audit teams and implement planned actions to increase customer satisfaction.
Shall work with internal as well as external customers to maintain IT services continuity with prescribed SLAs and standards.
Should be able to lead teams on Windows and networking front for customer accounts. Good in attending internal, external and customer audits.
Job Details
| Role Level: | Mid-Level | Work Type: | Full-Time |
|---|---|---|---|
| Country: | India | City: | Pune ,Maharashtra |
| Company Website: | https://www.infosys.com | Job Function: | Information Technology (IT) |
| Company Industry/ Sector: |
IT Services and IT Consulting | ||
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