Senior Engineer - IT

Company Overview: -

R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients’ experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industrys most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where were all together better.

R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare work better for all’ by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 16,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.

Job Summary

We are seeking a skilled IT Access Management Specialist to manage user access provisioning, deprovisioning, and ensure secure access management processes.

Key Responsibilities

• Process user access provisioning and deprovisioning requests via IDM tools.
• Assign roles based on subprocess and department.
• Handle ServiceNow tickets for access creation, modification, and deactivation.
• Provide email support for access-related queries and MFA setup assistance.
• Ensure timely processing of deactivation requests (within 24 hours).
• Maintain compliance with access control policies and SLAs.
  
  

Required Skills & Qualifications

• Experience with IDM tools and user access management.
• Familiarity with ServiceNow or similar ITSM platforms.
• Understanding of IT security principles and access control.
• Good communication skills for email and ticket-based support.
• Ability to manage multiple requests with attention to detail.
  
  

Preferred Qualifications

• Prior experience in IAM roles.
• B.Tech/BCA preferred (any graduate acceptable).
  
  

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.

Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com

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