Job Description

Roles - Disputes

  • Resolved disputed account issues.
  • Record and process received disputes.
  • Determine the appropriate dispute classification from listed types.
  • Order new and review existing documentation to resolve dispute.
  • Prepare correspondence (letters, emails, and/or faxes) and follow up with investigation via email and/or fax.
  • Electronically file all documentation according to policy and procedure.
  • Obtain account information and account verification from seller of the account.
  • Serve as liaison between debtors, sellers and other parties and Company on disputed accounts; provide information as required to appropriate parties.


Job Details

Role Level: Entry-Level Work Type: Full-Time
Country: India City: Noida ,Uttar Pradesh
Company Website: http://www.exlservice.com Job Function: Sales
Company Industry/
Sector:
Banking and Financial Services

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