IT Business Analyst (225-822)

The IT Business Analyst plays a crucial role in bridging the gap between the business needs of an organization and its information technology capabilities. As a key player in the project's success, the IT Business Analyst works closely with stakeholders from all business units and related third parties to define and document business processes and software requirements for technology initiatives. This professional will contribute to the optimization of business operations and ensure that technology implementations satisfy business goals. By interpreting business needs and translating them into application requirements, the IT Business Analyst will help drive the organization towards achieving efficiency, enhancing productivity, and maintaining competitive advantage in the market.

Responsibilities

• Gather, analyze, and document business requirements from stakeholders.
• Communicate effectively with stakeholders to clarify current processes and improvements.
• Collaborate with IT teams to design efficient technological solutions meeting business needs.
• Facilitate meetings and workshops to engage stakeholders in extracting project requirements.
• Develop detailed functional specifications for project solutions, including interface designs.
• Engage with quality assurance teams to ensure solutions meet original requirements.
• Document current business processes and suggest future improvements in workflows.
• Conduct business process modeling and generate process documentation to aid understanding.
• Assist in developing project and change management plans to support implementations.
• Analyze data trends to suggest improvements and innovative solutions for business issues.
• Provide support and training to users post-project to ensure system adoption and efficiency.
• Evaluate solutions post-implementation for effectiveness and recommend enhancements.

Requirements

• Bachelor’s degree in Business Administration, IT, or a related field.
• Minimum of three years of experience as a Business Analyst or related role.
• Strong analytical skills with the ability to interpret complex data sets.
• Experience with business process modeling tools and software applications.
• Proficient in using SQL, MS Office Suite, and project management software.
• Excellent written and verbal communication skills for stakeholder engagement.
• Proven track record of managing and delivering medium to large projects successfully.