Job Description

Maximize Your Impact with TP

Welcome to TP, a global hub of innovation and empowerment, where we redefine the future. With a remarkable €10 billion annual revenue and a global team of 500,000 employees serving 170 countries in over 300 languages, we lead in intelligent, digital-first solutions.

As a globally certified Great Place to Work in 72 countries, our culture thrives on diversity, equity, and inclusion. We value your unique perspective and believe that your talent is the missing piece that completes our vision for a brighter, digitally driven tomorrow.

The Opportunity

Senior Director of Solutions builds and maintains strong customer relationship and act as liaison between the sales team and the customers. It demands developing compelling pitches and proposals for potential clients, understanding market trends and managing the entire bid process. This can only be done effectively by having that intimate knowledge and experience in the Presales & Solutions space.

The Responsibilities & Duties

  • Leading Bids / Solution for large deals.
  • Drafting responses and work on deals identifying the key win strategies / themes for the bid, determining the key differentiators.
  • Understanding and analysing client requirements
  • Being responsible for working with BD teams, building strategies for potential client wins.
  • Working closely with leadership team and key stakeholders across functions
  • Preparing Bid proposals / RFPs & RFQs for the client

The Qualifications

  • Bachelor’s degree or above preferred.
  • 10 – 15 years of experience in Presales/Solutions within Customer Experience / Digitally Integrated Service Industry in domestic / international markets
  • Excellent understanding of sales and solution cycle
  • Must be highly detail-oriented, productive, accountable, and work under tight deadlines when needed.
  • Previous solution, bid management experience required.
  • Good analytical and research skills for creating Industry, competitor, and client insights.

Pre-Employment Screenings

By TP policy, employment in this position will be contingent on your successful completion and passage of a comprehensive background check, including global sanctions and watch list screening.

Important | Policy on Unsolicited Third-Party Candidate Submissions

TP does not accept candidate submissions from unsolicited third parties, including recruiters or headhunters. Applications will not be considered, and no contractual association will be established through such submissions.

Diversity, Equity & Inclusion

At TP, we are committed to fostering a diverse, equitable, and inclusive workplace. We welcome individuals from all backgrounds and lifestyles and do not discriminate based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.


Job Details

Role Level: Director Work Type: Full-Time
Country: India City: Mumbai ,Maharashtra
Company Website: http://www.tp.com Job Function: Customer Service
Company Industry/
Sector:
Outsourcing and Offshoring Consulting

What We Offer


About the Company

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