Client Partner - CPG

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Brief About The Team & Fractal

Fractal Analytics is a strategic analytics partner to the most admired Fortune 500 companies globally and helps them power every human decision in the enterprise by bringing analytics & AI to the decision-making process. We deliver insight, innovation, and impact to them by leveraging Big Data, analytics and technology and help them drive smarter, faster, and more accurate decisions in every aspect of their business.

Role Brief

The Client Partner is responsible for providing best in class analytics delivery services for the cluster of clients s/he is responsible for. The individual will lead delivery and operations for the consulting and analytics engagements with the clear responsibility of managing and helping grow revenues profitably. S/he will manage cross-functional teams and should have a client service orientation with the ability to influence the clients decision-making process, improving the overall client engagement profitably.

Key Expectations

• As a Consulting leader embedded within the client, the person will be expected to provide best in the class domain and analytics leadership to his/her team.
• Insights, impact, and innovation delivered to clients measured by metrics like NPS, innovative solutions created, positive impact on KPIs critical to client.
• Drive profitable business through managing margins, cost of delivery and every associated metrics while ensuring complete client satisfaction.
  
  
  

• As a delivery lead, grow revenues by identifying opportunities to scale existing projects, develop new solutions for the client, drive productivity improvements, efficiency to enhance gross margins and bring about optimized staffing across all engagements.
• Drive client-specific business planning, forecasting, budgeting, and measurements / engage with clients to identify opportunities to institutionalize analytics and engineering across client organizations
• Lead a team of highly motivated individuals and encourage to develop new capabilities through learning and development and knowledge sharing initiatives
• Lead client consulting in D&A delivery by guiding the team in data synthesis, modelling techniques and culling out actionable insights, implications, and recommendations to address clients business KPIs and /or identify opportunities
• Ability to attract and retain high calibre talent for the organization and clearly communicate the vision, goals, and objectives of the organization and guide others in linking their activities to the success of the organization.
• Work effectively with peer groups in sales & marketing, capability teams and enabling functions to drive higher value-add to clients. Participate in the sales process to scope client needs and consult the client to frame up solution and delivery approach.
  
  
  

• An entrepreneurial mindset with heavy bias for action; executes effectively and efficiently wit natural comfort to be hands-on and be willing to jump in to do what is needed.
• 18+ years of experience in analytics delivery and business consulting with at least 10 + years of leadership experience along with 7 + years of experience in CPG domain
• Experience in design and review of new solution concepts and leading the delivery of high-impact analytics solutions and programs for global clients.
• Knowledge of advanced analytics and machine learning techniques such as segmentation/clustering, recommendation engines, propensity models, and forecasting to drive growth throughout the customer lifecycle. Should be able to evaluate and bring in new advanced techniques to enhance the value-add for clients. good to have familiarity with engineering projects such as developing e2e business applications etc.
• Should be able to apply CPG domain knowledge to functional areas like market size estimation, business growth strategy, impact of govt policies on product, strategic revenue management, marketing effectiveness
• Must have excellent project/program management skills and have experience managing multiple work streams and projects at one time
• Have business acumen to manage revenues profitably and meet financial goals consistently. Able to quantify business value for clients and create win-win commercial propositions.
• Good thought leadership & ability to structure & solve business problems, innovating, where required
• Outstanding presentation and communication skills (Oral and written) with the ability to inspire others to make informed decisions.
• Must have the ability to adapt to changing business priorities in a fast-paced business environment