Optical Sales Assistant (225-708)

As an Optical Sales Assistant, you will play a crucial role in the seamless operation of optical retail. You will assist customers in selecting the perfect eyewear and lenses tailored to their needs, ensuring they experience the utmost in service and satisfaction. Your ability to understand customer preferences, coupled with your knowledge of optics, will be instrumental in driving sales and fostering customer loyalty. This role requires a blend of expert product knowledge, excellent customer service skills, and a passion for healthcare and fashion. You will work collaboratively with a dynamic team to meet sales targets and provide valuable support to optometrists and other optical professionals.

Responsibilities

• Provide professional guidance to customers on eyewear products and lens options.
• Assist customers in selecting frames that fit their style and budget preferences.
• Conduct lens fitting and adjustments to ensure optimal comfort and vision.
• Keep abreast of the latest optical product trends and innovations.
• Maintain an organized display and presentation of optical merchandise.
• Work closely with optometrists to implement prescription orders accurately.
• Handle order processing efficiently, ensuring timely prescription completion.
• Build and maintain lasting relationships with customers for repeat business.
• Achieve individual and store sales targets by promoting selected products.
• Offer excellent post-sale support, addressing customer questions and concerns.
• Coordinate inventory management, including stock checks and replenishments.
• Participate actively in store meetings, training, and development programs.

Requirements

• Minimum high school diploma or equivalent qualification required.
• Previous retail experience, preferably in an optical or healthcare setting.
• Strong interpersonal and communication skills to engage customers effectively.
• Demonstrated ability to multitask and manage time efficiently in a busy retail environment.
• Keen interest in optics, fashion, and customer service excellence.
• Proficiency in operating basic computer software and retail systems.
• Adept at problem-solving with a customer-focused mindset and attention to detail.