E-Commerce Executive (225-629)

The E-Commerce Executive is a vital role responsible for managing and enhancing the online presence and sales of our brand. This position entails overseeing various aspects of e-commerce operations, including website management, digital marketing strategies, and customer service. The role requires a strategic thinker who is deeply familiar with e-commerce platforms, data analysis, and content management systems. The E-Commerce Executive works closely with cross-functional teams, such as marketing, logistics, and customer service, to ensure a seamless online shopping experience for customers. A keen eye for trends, strong organizational skills, and the ability to multitask effectively are essential traits for success in this role.

Responsibilities

• Develop and implement comprehensive e-commerce strategies to boost online sales and traffic.
• Manage the day-to-day operations of the e-commerce site, ensuring smooth functionality.
• Coordinate with internal teams to ensure cohesive branding across digital platforms.
• Monitor website performance metrics and analyze data for strategic insights.
• Optimize product listings, ensuring high-quality content and competitive pricing.
• Work with the marketing department to strategize promotional campaigns and online ads.
• Develop content ideas and oversee the content management process for the website.
• Coordinate with the logistics team to manage inventory effectively and meet order demands.
• Implement SEO strategies to enhance website visibility and search rankings.
• Monitor customer feedback and reviews, responding to inquiries promptly and professionally.
• Stay updated with the latest e-commerce trends and implement best practices.
• Collaborate with IT support to troubleshoot technical issues swiftly.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field is preferred.
• Proven experience in managing e-commerce platforms across various industries.
• In-depth understanding of digital marketing strategies and tools.
• Proficiency in using content management systems and analytics software.
• Excellent verbal and written communication skills are essential.
• Strong problem-solving skills and exceptional attention to detail.
• Ability to work independently and manage multiple tasks simultaneously.
• Familiarity with SEO and PPC strategies to drive traffic and sales.
• Strong organizational and project management skills are vital.