Receptionist (225-807)

As the face of our organization, the receptionist is a pivotal role that acts as the primary point of contact for visitors and clients entering the office. This position requires someone who can maintain a welcoming and professional environment while handling a variety of administrative tasks. With a focus on customer service, the receptionist ensures that each guest experiences a seamless and positive interaction. The ideal candidate is organized, attentive, and capable of multitasking effectively under minimal supervision. This is a fantastic opportunity to join a dynamic team, provide essential support, and contribute to a smooth business operation. If you have exceptional interpersonal skills and a proactive approach, we would love to hear from you.

Responsibilities

• Greet and welcome visitors in a friendly and professional manner upon their arrival.
• Answer, screen, and direct phone calls to appropriate staff members efficiently.
• Manage the reception area to ensure it remains tidy and presentable at all times.
• Maintain office security by following safety procedures and controlling access via the reception desk.
• Receive and sort daily mail and deliveries, organizing them for distribution.
• Schedule and confirm appointments for clients and executive staff as needed.
• Assist with administrative tasks such as data entry, filing, and document preparation.
• Coordinate and support internal communication, distributing messages and information as necessary.
• Provide basic and accurate information to clients and visitors over the phone and in person.
• Manage conference room bookings and oversee meeting room calendars efficiently.
• Ensure the reception area is equipped with necessary supplies like stationery and refreshments.
• Support and assist other departments with clerical tasks to ensure cohesive operations.

Requirements

• High school diploma or equivalent qualification; additional certification is a plus.
• Proven work experience as a receptionist, front desk representative, or similar role.
• Proficiency in Microsoft Office Suite and familiarity with various office equipment.
• Professional attitude and appearance, with excellent customer service skills.
• Strong verbal and written communication skills with attention to detail.
• Ability to work efficiently in a fast-paced environment while managing multiple tasks.
• Strong organizational skills and the ability to prioritize and complete tasks promptly.