Service Delivery
Talentmate
India
8th September 2025
2509-7187-19
Job Description
Job Description
1 Handling complaint management right from acknowledging the call received from call centre to closing the call in ServIT
2 Daily review of pending complaints
3 Escalating the complaints to SDH/AM wherever any support is required for resolving the complaint
4 Rendering PMS as per schedule generated through system and achieving PMS adherence as per division target
5 Arranging to send defective material back
6 Raising warranty claims wherever applicable
- Submission of offers for NON AMC i.e Spares & R&S as per company guidelines and policies and booking and billing the orders
Job Details
| Role Level: | Entry-Level | Work Type: | Full-Time |
|---|---|---|---|
| Country: | India | City: | Jamshedpur ,Jharkhand |
| Company Website: | https://www.globalbluestar.com/me | Job Function: | Management |
| Company Industry/ Sector: |
Industrial Machinery Manufacturing | ||
What We Offer
About the Company
Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
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