Product Manager- Vice President

Job Description

Chase is undertaking an ambitious digital transformation agenda, which builds on the success of the current mobile and online service offerings. Chase is investing in innovative ways to deepen customer engagement using digital channels. The ambition is to position Chase as the undisputed leader in digital financial services and payments to enable Chase to deliver the highly personalized, real-time experiences that customers increasingly expect.

The Product Agility Tools team is developing the next generation of integrated solutions that give agile product teams actionable insights into the health and performance of their product. We’re a cross-functional group that works closely together, and we pride ourselves on delivering best-in-class customer experiences.

As the Platform Product Manager within the Product Agility Tools team, you will be an innovative thought-leader who thinks holistically about business, product, design, technology, data, and analytics.

Job Responsibilities

• Partner with the Lead Product Manager to define the product vision, roadmap, engagement metrics and OKRs
• Integrate data analytics, user experience research, competitor/market analysis, and business goals to help drive prioritization of product initiatives
• Refine user stories and epics to ensure work focuses on those with maximum value that are aligned with the overarching product strategy
• Drive scrum cadences in partnership with the scrum master (e.g., sprint retrospectives, sprint reviews, sprint planning, daily scrums)
• Continuous testing and validation of features/functionality ensuring the definition of done is met prior to production deployment
• Collaborate with customer success and UX research and design to understand customer experience pain points, leading to the ideation then development of new or enhanced features
  
  

Required Qualifications, Capabilities, And Skills

• Bachelor’s degree or 8+ years of related product development experience
• Strong problem-solving skills and ownership mindset
• Commitment and self-motivation suitable to a start-up team in a large organization
• Exceptional time management, multi-tasking and prioritization skills
• Ability to work effectively in a highly matrixed and rapidly changing environment
• Excellent interpersonal and communication skills, both written and verbal
  
  

Preferred Qualifications, Capabilities, And Skills

• Strong understanding of, or experience working within, an Agile development framework
• Ability to think strategically, innovate and clearly communicate complex ideas
• Ability to independently influence senior executives and product stakeholders
• Proficiency with product management tools (e.g., Jira, Adobe Analytics, Figma) and BI tools (e.g., Tableau, ThoughtSpot)
  
  

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm’s data sharing principles of security, customer control and convenience, and privacy.

---