Internal Firm Services - Human Capital- HC Ops Benefits- Associate 2

At PwC, our people in people operations primarily focus on managing the people lifecycle and the day-to-day operational tasks related to managing employees. This includes activities such as employee onboarding, offboarding, payroll and benefits administration, absence management, employee record-keeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce. Those in benefits at PwC will focus on managing and administering employee benefits programmes. You will enable employees to receive the benefits they are entitled to and that the company remains compliant with relevant laws and regulations.

Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Apply a learning mindset and take ownership for your own development.
• Appreciate diverse perspectives, needs, and feelings of others.
• Adopt habits to sustain high performance and develop your potential.
• Actively listen, ask questions to check understanding, and clearly express ideas.
• Seek, reflect, act on, and give feedback.
• Gather information from a range of sources to analyse facts and discern patterns.
• Commit to understanding how the business works and building commercial awareness.
• Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firms code of conduct and independence requirements.
• Overseeing and coordinating all aspects of employee time off, including processing leave requests, tracking leave balances, ensuring compliance with company policies and legal requirements, managing approval workflows, and generating reports to maintain efficient workforce operations while upholding employee satisfaction; essentially, its about effectively managing employee absences. Providing clear information to employees regarding leave policies, procedures, and any updates, addressing questions and concerns regarding leave requests.