Executive - CQR Operation
Talentmate
India
24th September 2025
2509-7477-10
Job Description
- Ensure smooth CQR business operation complying with requirements of related scheme
- Ensure internal and external customer satisfaction by providing services in a timely and accurate manner.
- Scheduling, Planning, handling inbound enquiries, Re certification order booking & generation of new business from existing clients where possible or feasible.
- Maintaining excellent relations with business clients to generate referrals as well as build avenues for additional business.
- Communicate with the client, auditor & co-coordinator with internal stake holders for the final preparation and scheduling of the audits and trainings.
- Make travel and other logistics arrangements for auditors.
- Collection of payment form customers. Maintaining DSO as per business KPI.
- Analysis and submission of monthly report for management reporting on above task.
- Providing business forecasting for next year budget & scheduling at-least 3 months in advance
- Continuous self-development through learning & training on various Cotecna global, local and self-study materials.
- Graduate with hands on expertise on MS Office
- 2 to 4 years experiences in Customer Relations.
Job Details
| Role Level: | Entry-Level | Work Type: | Full-Time |
|---|---|---|---|
| Country: | India | City: | Greater Kolkata Area |
| Company Website: | https://www.cotecna.com | Job Function: | Management |
| Company Industry/ Sector: |
International Trade and Development | ||
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