Deputy Manager - SME Collections

Location Name: Kolkata - Salt Lake

Job Purpose

“This position is open with Bajaj Finance ltd.”

Duties And Responsibilities

•  To achieve collection targets of the area assigned, ensuring meeting PL ROLL BACK Targets/PSBL collection target, meeting the Target on Cost of Collections.
•  Control delinquency and focus on WRITE - OFF.
•  Ensuring documented feedback.
•  Ensuring legal tools of 138 /arbitration summons, warrants are executed along with legal team.
•  Ensuring audit queries are complied with.
•  Ensuring adequate ?Feet on Street? availability area-wise / bucket-wise / segment-wise.
•  Manage productivity by fixing productivity parameters for Collection Officers / Agencies / DMAs, monitoring performance against set parameters and Weekly review with the collection executives.
•  Ensuring background and reference check of agencies / DMAs being appointed.
•  Constant evaluation of DMAs and agencies.
•  Identify and manage training needs for the CEs.
•  Support collection officers in legal / police issues.
•  Ensuring CHAMPION CHAMPION collection is driven successfully in the field.
•  Visit Random customers.
  
  
  

Required Qualifications And Experience

"Х Graduation with 3 to 5 years and MBA with 3 years of relevant experience.

Х People Management skills.

Х Demonstrated success & achievement orientation.

Х Excellent communication skills.

Х Negotiation Skills

Х Strong bias for action & driving results in a high performance environment.

Х Demonstrated ability to lead from the front.

Х Excellent relationship skills.

Х Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance..

Х Exceptionally high motivational levels and needs to be a self starter.

Х Working knowledge of computers."

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