ServiceNow Developer

About The Role

We are seeking a ServiceNow Developer with 5 + years of experience in conceptualizing design, developing and implementing solutions using the ServiceNow Platform.

Requirements

• Compare, evaluate and implement new features and technologies, and integrate these into the ServiceNow Platform.
• Ability to translate business processes with workflows, validation rules and process builder into configuration.
• Work with a variety of users to gain information, and develop intra-system trade-offs between different users, as necessary; interact with a diverse client base and outside contacts.
• Maintain documentation on system configurations, maintenance processes and schedules.
• Providing 2nd and or 3rd level incident support, change management, along with maintaining the upkeep of technical records and documentation.
• Follow team software development methodology and ServiceNow best practice methods for administration, configuration, and development.
• Ensures effective problem analysis and resolution of issues of moderate scope in a timely fashion and escalates issues when needed to appropriate levels of IT or Business.
• Provides off hours (on-call) support as it relates to IT functional area.