Quality Assurance Manager - HCM

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, its what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

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About The Team

Our Product Quality Assurance team plays a pivotal role in building a positive customer experience by delivering new features and improved functionality. We believe in Quality!

Our team works hand in hand with the Product Management and Development teams to deliver new Workday features and functionality across Financials, HCM, Higher Education, Payroll, Spend Management and Talent applications.

Quality Assurance Managers collaborate with Development, PM and Automation leaders and QA engineers to verify that functionality works seamlessly across Workday products.

We exist to elevate the Workday experience for all our customers in the delivery of quality enterprise applications.

Do you want an exciting job? Get involved and experience Workday!

About The Role

Responsibilities and objectives of the role are:

• Manage a team of Quality Assurance Engineers specializing in the functional and manual testing for the HCM product area.
• Implementation of QA policies and processes in line with Workdays product development methodology and standards.
• Engage in release planning and grooming; while allocating and prioritizing QA resources.
• Partner with managers across Development, Product Management, Automation and QA on the timely delivery and testing of quality functionality to customers.
• Define quality metrics to measure and communicate success.
• Grow and lead team members in terms of mentoring, training and objective setting.
• Guide performance management, career progression and personal development.
• Drive the recruiting and on-boarding of new team members.
• Instill a sense of customer advocacy in testing functionality across the team.
• Champion Workday values and diversity through our VIBE strategy - Value Inclusion, Belonging and Equity.
  
  

About You

Basic Qualifications

• 3+ years in managing teams of QA engineers engaged in manual/functional testing.
• Possess functional knowledge of HCM enterprise applications.
• Experience in delivering applications within a continuous deployment model.
  
  

Other Qualifications

• Ability to lead a team efficiently in working to tight timeframes, across multiple projects.
• Desire to advance and influence quality improvements in supporting a positive customer experience.
• Shown success in building cross-discipline and cross-team collaborations.
• Clear effective communication and facilitation skills.
• Opportunity for a driven and results-oriented leader to manage a progressive and growing team.
  
  

Our Approach to Flexible Work

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means youll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

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