Implementation manager

Experience: 4.00 + years

Salary: INR 2000000-2500000 / year (based on experience)

Expected Notice Period: 30 Days

Shift: (GMT+05:30) Asia/Kolkata (IST)

Opportunity Type: Office (Bengaluru)

Placement Type: Full Time Permanent position(Payroll and Compliance to be managed by: WizCommerce)

(*Note: This is a requirement for one of Uplers client - WizCommerce)

What do you need for this opportunity?

Must have skills required:

Client handling, Startup Experience, SaaS, B2B, Team Leading

WizCommerce is Looking for:

We are looking for a highly skilled and experienced Senior Implementation Manager to lead complex client onboarding and implementation processes for the US market. This role demands a strategic thinker who can manage multiple stakeholders, streamline operations, and ensure a seamless transition from sales to product adoption. You’ll act

as a trusted advisor to our clients and a key liaison between internal teams to drive long-term value.

Responsibilities:

• Own the end-to-end implementation lifecycle for high-value clients—from kickoff through successful go-live.
• Understand complex client requirements and tailor implementation plans accordingly.
• Collaborate cross-functionally with Sales, Product, Customer Success, and Engineering teams to ensure alignment and accountability.
• Identify potential risks or delays and proactively develop mitigation strategies.
• Conduct in-depth training sessions and workflow consultations for client teams.
• Define and track KPIs to measure success, adoption, and time-to-value.
• Lead continuous improvement initiatives to streamline internal processes and improve the client experience.
• Serve as the voice of the customer to inform product development and new feature prioritization.
  
  
  

Requirements:

• Bachelors degree in Business, Technology, or a related field.
• Minimum 4 years of experience in Implementation, Client Success, or Enterprise Onboarding roles.
• Prior experience handling international clients, preferably US-based.
• Strong understanding of SaaS products and implementation best practices.
• Exceptional project management and organizational skills.
• Excellent communication and stakeholder management capabilities.
• Strong analytical mindset to monitor performance metrics and drive outcomes.
• Ability to work comfortably in a fast-paced, dynamic environment and during US shift hours.
  
  
  

Preferred Qualifications:

• Experience working in B2B SaaS or product-based startups.
• Proficiency in tools like Jira, HubSpot, Salesforce, or similar CRM/project tracking tools.
• Prior exposure to integration or API-led implementations is a plus.
  
  
  

How to apply for this opportunity?

• Step 1: Click On Apply! And Register or Login on our portal.
• Step 2: Complete the Screening Form & Upload updated Resume
• Step 3: Increase your chances to get shortlisted & meet the client for the Interview!
  
  
  

About Uplers:

Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement.

(Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well).

So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, dont hesitate to apply today. We are waiting for you!

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