Zonal Expert Sales Manager

Job Description

Job Title: Zonal Expert Sales Manager

Work Location: Madurai

BU: Unilever Health Science

Job Purpose

Health care professionals (Doctors)/Hospitals are the first point of care for patients in top-tier markets because of the need for quality healthcare and assured health services. To harness the opportunity that lies within hospitals, a dedicated Key account management team with customized Marketing interventions. The purpose of this role would therefore be to:

• Leading a team of Expert Sales executives to deliver a plan for the region
• Scan the HCP environment for new business opportunities for the hospital
• Identify opportunities in different types of hospitals by evaluating risks, formulating action plans, implementing key strategies & monitoring effective deployment to enhance productivity in hospitals.
• To support the Regional Expert Sales Manager in rolling out key marketing interventions targeted at HCPs and other key stakeholders in the Hospital environment
• Establish the distribution structure in the covered geography in coordination with the Regional Expert Sales Manager aligned to the business needs of the segment.
  
  

• Drive marketing programs with clearly defined outcomes – i.e., new product introduction, increased penetration, and conversions
• Establish and maintain contact with key opinion leaders / other stakeholders in Institutions through direct contact programs. Conduct external educational and awareness programs to build sustainable, long-term customer loyalty.
• Generate, maintain, and utilize customer database for promotional use.
• Coordinate with Hospitals and distributors to generate and execute the orders on time and for the settlement of claims.
• Constantly identify new business opportunities in Hospitals and accounts with better realization and revenue scope
  
  

• Monitor adherence to commercial/ compliance guidelines and reporting guidelines as prescribed by the company.
• Analyse competitor activity and the industry environment to derive insights.
• Analyse customer feedback on product quality and escalate concerns to the appropriate authorities
  
  

• Liaise internally with cross cross-functional sales team and externally (with opinion makers) to obtain the required resources and ensure their utilization to achieve organizational goals.
• Liaise with the purchase department, pharmacy, & administrators in Hospitals to obtain a favourable consideration for HUL products.
  
  

• Number of Direct Reports: around 10
• Number of Indirect Reports: NA
  
  

• Minimum Level of Education Required: Bachelors Degree
• Area of Specialization: Science
• Why is it required?