Solution - Dynamics 365

JD: Dynamics 365 - Solution Architect OR Business Analyst/Functional Consultant

Summary

9 - 12 Years The Dynamics 365 Solution Architect is a crucial technical leader throughout the entire project lifecycle, from pre-sales engagement to successful delivery and ongoing support. This role requires a blend of deep technical expertise, strong communication and consulting skills, and proven project management experience.

Key Responsibilities

• Pre-Sales Engagement:
• Lead technical discovery workshops and requirements gathering sessions with prospective clients.
• Analyze clients business processes and identify areas for improvement through Dynamics 365 solutions.
• Design and architect comprehensive solutions that address clients unique challenges and objectives.
• Develop and deliver compelling presentations and demonstrations of proposed solutions.
• Collaborate with sales teams to create winning proposals and respond to RFPs.
• Estimate project scope, timelines, and resources required for successful implementation.
• Act as a trusted advisor to clients, providing guidance on best practices and industry trends.
• Prior Understanding of Delivery and Support:
• Lead or actively participated in the technical implementation of Dynamics 365 solutions.
• Overseen solution architecture and design to ensure alignment with client requirements.
• Provided technical guidance and mentorship to the development team.
• Manage project timelines, risks, and issues to ensure successful delivery.
• Coordinated with project managers and other stakeholders to ensure smooth project execution.
• Lead or support Dynamics 365 upgrades and system enhancements.
• Manage and provide technical guidance to the support team to resolve client issues and ensure system stability.
  

• Technical Expertise:
• Deep understanding of the Dynamics 365 platform, including various modules (Sales, Customer Service, Field Service, Finance, Supply Chain, etc.).
• Strong knowledge of Microsoft Azure, Power Platform (Power Apps, Power Automate, Power BI), and other relevant technologies.
• Experience with solution architecture, design patterns, and integration best practices.
• Proven ability to translate business requirements into technical solutions.
• Hands-on experience with Dynamics 365 development, configuration, and customization.
• Pre-Sales & Delivery Skills:
• Excellent communication and presentation skills, both written and verbal.
• Ability to build strong relationships with clients and gain their trust.
• Consultative approach to understanding client needs and offering solutions.
• Strong problem-solving and analytical skills.
• Ability to work under pressure and meet deadlines.
• Project management experience and ability to lead technical teams.
• Proven track record of successful Dynamics 365 project delivery.
• Other:
• Bachelors degree in Computer Science, Information Technology, or a related field.
• Relevant Microsoft certifications are a plus.
• Experience in a consulting or pre-sales role is preferred.
• Passion for technology and a drive to continuously learn and grow.