Sales Trainer (225-708)

A Sales Trainer plays a crucial role in enhancing the productivity and effectiveness of a sales team. They are responsible for developing and delivering specific training programs designed to hone the skills of sales professionals, starting from prospecting, through to closing deals, and ensuring customer satisfaction. A great Sales Trainer knows how to inspire, motivate, and educate sales staff to achieve and exceed their targets. They use a variety of delivery methods including workshops, role-plays, and e-learning modules to ensure all salespeople are up-to-date with the latest products, industry trends, and sales techniques. They are excellent communicators, with the ability to influence and guide. Armed with strong interpersonal skills, they create a learning environment that is both challenging and encouraging, aiming to bring out the very best in every participant. This position demands continuous assessment and enhancement of training programs to adapt to ever-changing market conditions and company goals.

Responsibilities

• Conduct assessments to determine the sales training needs of the team.
• Design customized training programs to address the identified sales skills gaps.
• Deliver engaging and interactive training sessions to sales team members.
• Utilize a variety of teaching methods including role-plays, workshops, and lectures.
• Keep abreast of new sales techniques, tools, and market trends to incorporate into training.
• Assess the effectiveness of training programs through feedback and performance metrics.
• Mentor and coach individual salespeople to improve their skills and confidence.
• Collaborate with sales leadership to align training with organizational goals.
• Regularly update training content to ensure relevancy and accuracy.
• Encourage an environment of open communication and continued learning among the team.
• Evaluate the performance improvements of trainees and report on ROI of training programs.
• Support the onboarding process by providing initial sales training for new hires.

Requirements

• Bachelor’s degree in Business, Education, or a related field is preferred.
• Proven experience in a sales trainer or similar role with a strong sales background.
• Exceptional presentation and communication skills, both written and verbal.
• Ability to design training programs that engage and educate sales personnel effectively.
• In-depth understanding of sales processes and best practices in the industry.
• Familiarity with learning management systems and digital training tools.
• Excellent interpersonal skills with a strong ability to coach and mentor individuals.
• Proven track record of improving sales team performance through training.
• Strong organizational skills and capability to manage multiple projects simultaneously.