Knowledge Management

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Role

• Support Sales, delivery knowledge requests, primarily fuelling the Sales efforts
• Maintain KM repositories of content - including taxonomy maintenance and tagging keywords
• Setting-up, managing and populating SharePoint online portals (and other similar platforms) with different types of company related content
• Monitor KM activities on a regular basis to provide reports and analysis to leadership
• Support generic knowledge requests from various requestors with short turnaround time
• Support to senior team members in developing an efficient KM solution that integrates various knowledge repositories to ensure the content accessibility and relevance
• Support content promotion activities like newsfeeds, newsletters, surveys, and other communications to keep the audience abreast of the updates
• Connect with BSv stakeholders to update key files periodically to ensure the availability of the latest information
• Work with distributed teams (other Business Unit KMs) across the group to gather Group level information whenever required
• Provide innovative ideas to and participate in BSv Wincenter/larger team-level initiatives
• Champion the team initiatives and individual initiatives to completion
  
  

Your Profile

• Any Bachelor’s degree
• Knowledge management experience in IT/BPO or ITES industry
• Good knowledge working in sharepoint.
• Knowledge in creation of document library in sharepoint.
• Knolwledge in creating web parts, portal and pages in sharepoint.
• Good knowledge of SharePoint Online and other CMS tools
• Understanding of knowledge management principles
• Good to have skills – a) Sway, PowerBi, Flow, PowerApps, b) AI, RPA, automation tools/technologies
• Excellent networking and relationship-building skills
• Fluent English Communication Skills (Oral, Written & Presentation)
• Good research skills. Ability to quickly digest and compare/contrast large amounts of written material
• Excellent organizational skills and attention to details
• Proven ability to manage multiple assignments simultaneously balancing project work with high-priority requests
  
  

What Youll Love About Working Here

• You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.
• We’re committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini. You are valued for who you are, and you can bring your original self to work.
• At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.
  
  

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

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