Recruiting Operations Senior Analyst

Skill required: Talent Acquisition - Onboarding & Candidate Experience - Recruitment Operations

Designation: Recruiting Operations Senior Analyst

Qualifications:Any Graduation

Years of Experience:5 to 8 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do? As a Recruiting Operations Senior Analyst, you will be responsible for handling the background check (BGC) verification process for candidates throughout LATAM. This involves overseeing relationships with external vendors and ensuring all procedures align with global recruitment standards. The position requires full process ownership, strong stakeholder engagement, and a commitment to continuous improvement and automation. You’ll collaborate with vendors and coordinate all aspects of background verification, ensuring accuracy and compliance at every step. Exceptional attention to detail, operational excellence, and teamwork skills are essential, especially when supporting high-volume hiring—always with a focus on maintaining the highest levels of quality and integrity.

What are we looking for?

• Problem-solving skills
• Prioritization of workload
• Written and verbal communication
• Ability to establish strong client relationship
• Ability to meet deadlines Microsoft Office Suite Roles and Responsibilities:
• Oversee and enhance the background check process across LATAM to ensure it meets global standards and local regulations.
• Serve as the primary contact for escalations, exception handling.
• Coach team members and monitor service level agreement (SLA) compliance.
• Manage workflows via platforms such as Workday and ServiceNow.
• Ensure background checks are adjudicated promptly and accurately, escalating exceptions to Employee Relations (ER) as necessary.
• Work daily with colleagues, including Recruiting Analysts, ER, hiring managers, and external vendors to resolve issues and assist with onboarding.
• Conduct screenings such employment, and education verifications.
• Keep thorough records and provide necessary documentation to ER and hiring managers.
• Flag and escalate any concerns that might affect a candidate’s suitability.
• Track trends in exceptions, monitor pending cases, and report outcomes of adjudications.
• Clearly communicate the background check process to candidates and answer their questions.
• Handle sensitive information with confidentiality and integrity.
• Interact with stakeholders and/or management as needed.
• Please note this role requires working from 5:30pm to 2:30am IST., Any Graduation