Recruiting Operations Analyst

Skill required: Talent Acquisition - Onboarding & Candidate Experience - Recruitment Operations

Designation: Recruiting Operations Analyst

Qualifications:Any Graduation

Years of Experience:3 to 5 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do? In the role of Recruiting Analyst, you’ll serve as the expert for candidate background check (BGC) verification across Latin America (LATAM). Your duties include overseeing relationships with external vendors and guaranteeing that all checks adhere to global recruitment standards. You’ll take ownership of the process, engage regularly with stakeholders, and focus on improving efficiency through automation and ongoing enhancements. Collaboration with vendors is essential at every stage of verification, with a keen commitment to accuracy and compliance. Success in this position relies on meticulous attention to detail, operational excellence, and teamwork, especially when supporting high-volume hiring while maintaining the highest standards of quality and integrity.

What are we looking for?

• Adaptable and flexible
• Detail orientation
• Commitment to quality
• Strong analytical skills
• Written and verbal communication Microsoft Office Suite Roles and Responsibilities:
• Manage workflows using systems such as Workday, ServiceNow.
• Ensure timely and accurate adjudication of background checks, escalating exceptions to Employee Relations (ER) when necessary.
• Collaborate daily with colleagues—including Recruiting Analysts, ER, hiring managers, and external vendors—to resolve issues and support onboarding.
• Conduct background screenings, including checks on employment, and education.
• Maintain comprehensive records and provide required documentation to ER and hiring managers.
• Identify and escalate any concerns that could affect a candidate’s suitability.
• Track exception trends, monitor pending cases, and report adjudication outcomes.
• Clearly explain the background check process to candidates and respond to their questions.
• Handle all sensitive information with the highest levels of confidentiality and integrity.
• Operate as an individual contributor and may take ownership of small processes.
• Analyze and resolve low-complexity problems, often with moderate guidance on daily tasks and detailed instructions for new assignments.
• Coordinate background checks and onboarding documentation as a case worker.
• Please note this role requires working from 5:30pm to 2:30am IST.