Partner Account Manager

About WhiteCrow

We are global talent research, insight and pipelining specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level. In addition to this, our service is also extended to complement our client’s in-house research.

About our client

Our client is a worldwide technology leader that is revolutionizing the way organizations connect and protect in the AI era. For more than 40 years, our client has securely connected the world. With its industry-leading AI-powered solutions and services, our client enables its customers, partners, and communities to unlock innovation, enhance productivity, and strengthen digital resilience. With purpose at its core, our client remains committed to creating a more connected and inclusive future for all.

As a Partner Account Manager, you will be responsible for...

• Developing and carrying out ITSP partner strategy and business plan including sales, marketing, and go-to-market strategies, programs, and offerings
• Building and maintaining executive relationships with leaders of key ITSP partners; handling quarterly executive business reviews (QBRs), communication plans both with internal and external stakeholders.
• Representing company as an advocate of ITSP partner business and subject matter authority and presenter at internal and external events
• Serving as an escalation point to help resolve field conflicts using network of key contacts within both companies as well as knowledge of mutual businesses
• Taking a lead in positioning company value proposition, educating, and marketing across ITSPs with both traditional solutions as well as new technologies such as AI/ Gen AI.
• Leading the development and communication of the partnership performance analysis (financial performance, key metrics, and related insight)
• Working with ITSP partners BUs on company products, working on joint solutions, drive proficiency through CoE and practicing development.
• Coordinating training and enablement plans for partner service delivery teams, ensuring sufficient technical enablement to deliver company solutions successfully
• Delivering on key outcomes as a success metric: increased skills and scale of your partner, measurable incremental pipeline, advocacy and increased mindshare for your partners internally and externally, case studies and references, design wins and repeatable solutions, and increased dedication and impact from partner

What you already have...

• 12+ years of experience in Partner sales, Business development and sales, and product management
• Understanding of key industry trends & dynamics and driving the partners with GTM strategies and execution with strong governance.
• Knowledge of cloud & infrastructure solutions, cybersecurity & risk services, full-stack observability and collaboration.
• Experience of effectively collaborating with local, regional and corporate teams in a large cross-functional organization across time zones.
• Good planning and analytical skills with a proven track record to apply these skills to sophisticated situations with conflicting priorities
• Shown ability to partner with senior business leaders to understand requirements and deliver solutions that meet expectations
• Having experience of jumping in and solving sophisticated business operations issues with multiple stakeholders.