Digital PMO-JIRA Admin- Senior Associate

At PwC, our people in project portfolio management focus on optimising project portfolios to drive strategic business outcomes. These individuals oversee project selection, prioritisation, and resource allocation to facilitate successful project delivery. In project management at PwC, you will oversee and coordinate various projects to facilitate successful delivery within budget and timeline. You will leverage strong organisational and communication skills to effectively manage teams and stakeholders.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firms code of conduct, and independence requirements.
  
  

The Opportunity

When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.

As part of the Project Portfolio Management team you are responsible for managing projects and spaces within Jira and Confluence, customizing workflows to meet project needs. As a Senior Associate, you are expected to analyze complex problems, mentor others, and uphold exemplary standards while building client relationships and gaining a deeper understanding of the business context. You are also tasked with creating advanced dashboards, managing user configurations, and seeking opportunities to improve tools and templates, maintaining clear communication and relationship building with stakeholders.

Responsibilities

• Manage and customize project workflows in Jira and Confluence
• Create advanced dashboards to improve project visibility
• Configure user settings to enhance project management tools
• Mentor team members to maintain exemplary standards in project delivery
• Analyze complex problems to develop practical solutions
• Build and nurture relationships with stakeholders
• Pursue opportunities to refine tools and templates
• Maintain clear communication across project teams
  
  

What You Must Have

• Bachelors Degree
• 5+ years of experience
• Oral and written proficiency in English required
  
  

What Sets You Apart

• Managing Jira and Confluence configurations
• Creating advanced dashboards in Jira
• Managing complex workflows within Jira
• Identifying opportunities to enhance tools and templates
• Supporting maintenance of training resources
• Pursuing opportunities to upskill
• Building relationships at various levels of seniority
• Using technology to enhance and automate processes

---