Assistant Manager

Key Responsibilities

• Manage and maintain Windows Server infrastructure (AD, DNS, DHCP, Group Policy, etc.).
• Administer Active Directory users, groups, and organizational units.
• Monitor server performance, uptime, and resource utilization.
• Implement and maintain backup and disaster recovery plans.
• Provide support for domain-related issues including user authentication, access rights, and permissions.
• Manage Office 365 / Microsoft Exchange user accounts and mail flow.
• Troubleshoot and resolve hardware, software, and networking issues.
• Collaborate with other IT team members to support cybersecurity and compliance standards.
• Maintain documentation for server configurations, network diagrams, and procedures.
• Coordinate with external vendors for support and upgrades when necessary.
• Assist with system upgrades, patches, and routine maintenance.
  
  

• Bachelor’s degree in information technology, Computer Science, or a related field.
• 5+ years of experience in server and domain administration.
• Strong knowledge of Windows Server OS, Active Directory, DNS, DHCP, and Group Policy.
• Experience with virtualization (e.g., VMware, Hyper-V) is a plus.
• Working knowledge of network security, firewalls, and endpoint protection.
• Good problem-solving skills and ability to work independently.
• Excellent communication and documentation skills.