AES SAP MM MTD Manager - Operate

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. Those in SAP Customer at PwC will focus on providing consulting services for SAP Customer Relationship Management (CRM) applications. You will analyse client requirements, implement CRM software solutions, and provide training and support for seamless integration and utilisation of SAP CRM applications. Working in this area, you will enable clients to optimise customer relationship management processes, enhance customer satisfaction, and achieve their strategic objectives.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firms code of conduct, and independence requirements.
  
  

Job Summary -

At PwC we relentlessly focus on working with our clients to bring the power of technology and humans together and create simple, yet powerful solutions. We imagine a day when our clients can simply focus on their business knowing that they have a trusted partner for their IT needs. Every day we are motivated and passionate about making our clients’ better.

Within our Managed Services platform, PwC delivers integrated services and solutions that are grounded in deep industry experience and powered by the talent that you would expect from the PwC brand. The PwC Managed Services platform delivers scalable solutions that add greater value to our client’s enterprise through technology and human-enabled experiences. Our team of highly-skilled and trained global professionals, combined with the use of the latest advancements in technology and process, allows us to provide effective and efficient outcomes. With PwC’s Managed Services our client’s are able to focus on accelerating their priorities, including optimizing operations and accelerating outcomes. PwC brings a consultative first approach to operations, leveraging our deep industry insights combined with world class talent and assets to enable transformational journeys that drive sustained client outcomes. Our clients need flexible access to world class business and technology capabilities that keep pace with today’s dynamic business environment.

Within our global, Managed Services platform, we provide Application Evolution Services (formerly Application Managed Services), where we focus more so on the evolution of our clients’ applications and cloud portfolio. Our focus is to empower our client’s to navigate and capture the value of their application portfolio while cost-effectively operating and protecting their solutions. We do this so that our clients can focus on what matters most to your business: accelerating growth that is dynamic, efficient and cost-effective.

As a member of our Application Evolution Services (AES) team, we are looking for candidates who thrive working in a high-paced work environment capable of working on a mix of critical Application Evolution Service offerings and engagement including help desk support, enhancement and optimization work, as well as strategic roadmap and advisory level work. It will also be key to lend experience and effort in helping win and support customer engagements from not only a technical perspective, but also a relationship perspective.

Minimum Degree Required (BQ) *: BE / B Tech / ME / M Tech / MBA / B.SC / B. Com / BBA

Required Field(s) Of Study (BQ)

Preferred Field(s) of Study:

Minimum Year(s) of Experience (BQ) *: 10-16 years of experience

Certification(s) Preferred: ITIL 4 Certification

Preferred Knowledge/Skills *:

General Skill Set

As a Manager, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:

• Proactively assist in the management of a portfolio of clients, while reporting to Senior Managers and above.
• Be involved in the financial metrics.
• Be actively involved in business development activities to help identify and research opportunities on new/existing clients.
• Contribute to the development of your own and team’s technical acumen.
• Use data and insights to inform conclusions and support decision-making.
• Adherence to SLAs, experience in incident management, change management and problem management.
• Develop new skills and strategies to solve complex technical challenges.
• Assist in the management and delivering of large projects.
• Train, coach, and supervise staff to recognize their strengths and encourage them to take ownership of their personal development.
• Act to resolve issues which prevent the team working effectively.
• Keep up to date with local and national business and economic issues.
• Continue to develop internal relationships and the PwC brand.
• Build a strong team environment that includes client interactions, workstream management, and cross-team collaboration.
• Actively engage in cross competency work and contribute to COE activities.
• Demonstrating project management skills including the ability to manage multiple projects simultaneously while being detail oriented.
  
  

Strong Knowledge In

• 10-16 years of experience in SAP PP and SAP QM.
• Implementation experience should be in version 4.7 upwards. ECC 6 would be a plus
• Hands on experience in configuring / defining the following in the PP and QM module:
• PP with experience in MII is added advantage
• Basic Data
• Sales & Operations Planning
• Master Planning
• MRP
• Production Orders & Confirmations
• Process Orders & Confirmations
• Make To Order
• Make To Stock
• Repetitive Manufacturing
• QM in procurement, Source inspection, Vendor evaluation, Vendor selection
• QM in logistics, incoming, in-process & outgoing
• Certificate of analysis
• Sound knowledge in QM processes
• Quality control, Notification, Test equipment & SPC
• Auditing
• Batch management
• Should have good written and oral communication skills
• Must be a good team player
• 2 full Life cycle implementation experience along with profound experience in Support and testing projects, and S4 HANA versions as a role of Functional & Configuration consultant
• Besides, capable of dealing with onsite and off-shore teams to meet the project targets.
• Excellent cross functional knowledge and integration skills with MM-FI and SD.
• Excellent verbal and written communication skills, in order to facilitate business/ technical discussions, document solutions and work well with people at all levels of the organization.
• Experience in Blue print, configuration and all phases of testing, documentation and production support.
• Possesses excellent experience in functional and technical requirements, study of business blue- prints, designing, development, fit-gaps, workshops, realization, testing, end-user training & support.
• Responsible for various phases of Testing: Testing strategy, Test scripts, End user testing, Test plans and End user authorizations acceptance.
• Exposure to interfaces like ALE/IDOC or EDI/IDOC with little technical knowledge
  
  

Preferred Skills

• SAP Certification on QM/PLM Module
• Used Solution Manager in the implementation
• Worked on integration with other modules like MM, WM, SD, PM, PP
• Experience in any ticket management tool and support relevant work environment.
• Good Communication skill in English
• Strong understanding of integration with other modules like
• MM
• SD
• PP
• WM
• QM
• Exposure to interfaces like ALE/IDOC or EDI/IDOC with little technical knowledge
• Hand of experience in Tools like Service now, Solution Manager, Jira, HP4, MQC,LSMW etc.

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