Receptionist (225-621)

The role of a Receptionist is integral to the smooth operation of any organization. As the first point of contact for all clients, visitors, and colleagues, the Receptionist must present a professional and welcoming demeanor to ensure a positive impression of the company. This multifaceted role involves managing the front desk, handling inquiries, and providing administrative support. Proficiency in communication, multitasking, and organization are essential for success in this position. Receptionists often collaborate with various departments to coordinate activities and assist in various administrative tasks, ensuring operational efficiency and contributing to the overall workflow of the office.

Responsibilities

• Greet and welcome visitors with a positive and courteous attitude.
• Answer, screen, and forward incoming phone calls effectively and efficiently.
• Provide accurate and detailed information in response to inquiries.
• Manage and distribute incoming and outgoing mail and deliveries.
• Maintain the cleanliness and organization of the front desk area.
• Schedule and coordinate appointments and meetings as required.
• Maintain and update company databases and contact lists accurately.
• Assist with administrative tasks such as filing and photocopying.
• Handle sensitive information with confidentiality and discretion.
• Liaise with office services to ensure smooth operation of facilities.
• Manage visitor access and security protocols appropriately.
• Support various departments with additional tasks when necessary.

Requirements

• High school diploma or equivalent educational qualification is required.
• Proven work experience as a receptionist or in a similar role.
• Excellent verbal and written communication skills are essential.
• Strong organizational and multitasking abilities are necessary.
• Proficient in Microsoft Office Suite and other relevant office software.
• Ability to maintain a professional appearance and work demeanor.
• Exceptional customer service skills with a friendly and warm personality.