System Administrator (225-828)

A System Administrator is a pivotal role in ensuring the seamless operation of an organization's IT infrastructure. Tasked with the upkeep, configuration, and reliable operation of computer systems and servers, a System Administrator is essential in maintaining IT systems to ensure business continuity. This role involves installing and upgrading software and hardware, troubleshooting issues, and ensuring security through access controls, backups, and firewalls. System Administrators are often the unsung heroes whose ability to preemptively address potential issues can save an organization significant downtime and loss in productivity. With technological innovation driving business operations today, System Administrators are indispensable for optimizing and protecting the IT environment, making improvements to system performance, and deploying measures to prevent potential security breaches. The role of a System Administrator is not only critical for day-to-day operations but also essential for planning future growth and integration of new technologies.

Responsibilities

• Manage and support the organization's server infrastructure reliably and efficiently.
• Install, configure, and maintain operating systems and software applications.
• Ensure system security through access controls, firewalls, and regular updates.
• Monitor system performance and maintain processes to address potential issues.
• Perform regular backup operations to ensure data continuity and recovery.
• Develop and maintain configuration management solutions and documentation.
• Troubleshoot and resolve hardware, software, and user-related technical issues.
• Implement and support network-related tasks, including VLANs and IP address management.
• Conduct network diagnostics to detect and resolve connectivity problems.
• Regularly audit systems to ensure compliance with organizational policies.
• Manage user accounts and permissions within multiple operating systems environments.
• Collaborate with IT professionals to enhance system performance and reliability.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Proven experience as a System Administrator or similar role for at least three years.
• Strong knowledge of system security techniques, including firewalls and encryption.
• Experience in managing and configuring Linux and Windows servers.
• Familiarity with various virtualization technologies such as VMware or Hyper-V.
• Excellent troubleshooting skills to diagnose and resolve system issues promptly.
• Good understanding of networking concepts, such as TCP/IP, DNS, and routing.