Housekeeping Executive (225-807)

The Housekeeping Executive is a pivotal role within the hospitality industry, responsible for maintaining impeccable cleanliness and superior guest experiences. This role requires a detail-oriented individual with a strong work ethic and a commitment to upholding the highest standards of hygiene and organization. The Housekeeping Executive oversees the operational aspects of the hospitality location’s housekeeping team, ensuring that all rooms and common areas are properly cleaned and maintained. In addition, they coordinate with other departments to ensure seamless guest services, solve operational challenges, and enhance the overall guest experience. A successful Housekeeping Executive is a natural leader who can motivate their team, is adept at time management, and thrives in a fast-paced, dynamic environment.

Responsibilities

• Oversee daily housekeeping operations and ensure all tasks are completed efficiently.
• Develop and implement cleaning schedules and procedures for the housekeeping staff.
• Supervise the housekeeping team, providing guidance and performance feedback regularly.
• Coordinate with the front office and maintenance department to address guest requests and issues.
• Ensure all cleaning supplies and equipment are well-stocked and in proper working condition.
• Monitor room turnovers, ensuring all guest rooms meet high standards of cleanliness.
• Conduct regular inspections of rooms and common areas to maintain standards.
• Train new housekeeping staff in housekeeping tasks and safety protocols.
• Prepare housekeeping reports and submit them to the management promptly.
• Manage housekeeping inventory and budget to reduce waste and control costs.
• Resolve any guest complaints or housekeeping issues in a timely and professional manner.
• Ensure compliance with health and safety regulations at all times.

Requirements

• High school diploma or equivalent; hospitality management certification is a plus.
• Proven experience in a housekeeping supervisory role within a hospitality environment.
• Strong leadership skills with the ability to train and motivate staff effectively.
• Exceptional organizational skills with attention to detail and quality control.
• Ability to work independently and manage multiple tasks under tight deadlines.
• Excellent communication skills for coordinating with staff and interacting with guests.
• Proficiency in using housekeeping management software and familiar with booking systems.