Beauty Salon Receptionist (225-922)

Our dynamic beauty salon is looking for a friendly and efficient Beauty Salon Receptionist to join our team. The successful candidate will be the first point of contact for our clients, ensuring they receive a warm welcome and exceptional service from the moment they step through the door. You will manage salon schedules, answer phone calls, and handle client inquiries while also supporting the overall smooth operation of the salon. Our ideal candidate is an excellent communicator with a professional attitude and a passion for customer service. If you enjoy working in a vibrant environment and are committed to delivering outstanding guest experiences, this could be the perfect role for you.

Responsibilities

• Greet clients warmly and ensure they feel welcomed and comfortable.
• Manage salon appointments efficiently using the salon’s booking system.
• Answer phone calls and respond to client inquiries in a timely manner.
• Handle client check-ins and check-outs while maintaining service quality.
• Ensure the reception area is clean, organized, and well-presented at all times.
• Coordinate with salon staff to ensure smooth operation of daily activities.
• Assist with the inventory of salon products and place orders as needed.
• Maintain accurate client records, including contact details and service history.
• Handle client complaints or issues with diplomacy and efficiency.
• Promote salon services and products, enhancing client experience and satisfaction.
• Schedule and confirm appointments and manage cancellations or rescheduling as required.
• Provide information on salon services, promotions, and packages to clients.

Requirements

• High school diploma or equivalent required; relevant certification is a plus.
• Experience in a reception or customer service role is preferred.
• Excellent communication and interpersonal skills are essential.
• Proficient in the use of salon management software or related systems.
• Strong organizational skills and attention to detail are crucial.
• Ability to multitask effectively in a busy salon environment.
• A professional appearance and demeanor are required at all times.