Retail Associate (225-828)

The Retail Associate plays a vital role in providing an outstanding customer experience within the store environment. As a Retail Associate, you will be responsible for engaging customers, assisting them with their purchases, and maintaining the cleanliness and organization of sales areas. With a passion for retail and a customer-first mindset, you will work closely with team members to ensure the store meets sales goals and promotes a positive shopping atmosphere. Our ideal candidate is energetic, dependable, and enjoys interacting with a diverse range of customers. This role offers a fantastic opportunity to develop your career within the retail industry and contribute to the success of our dynamic store team.

Responsibilities

• Greet customers enthusiastically and provide them with exceptional service upon their entry into the store.
• Assist customers by providing information on products and services offered in the store.
• Process sales transactions efficiently using the store's point-of-sale (POS) system and handle cash responsibly.
• Maintain a clean, organized, and visually appealing retail space to enhance the shopping experience.
• Stock shelves, set up displays, and check inventory to ensure product availability for customers.
• Respond promptly to customer inquiries and resolve any complaints with a positive attitude.
• Collaborate with team members to achieve store sales targets and promotional goals.
• Participate in regular team meetings and training sessions to stay updated on store promotions and products.
• Assist in receiving and unpacking shipments, verifying the accuracy of delivered goods.
• Undertake other duties as assigned by the store manager to support overall store operations.
• Promote customer loyalty programs and encourage customers to enroll for special sales events and offers.
• Monitor and report any safety or security issues to maintain a safe shopping environment for all.

Requirements

• High school diploma or equivalent qualification is typically required for the role.
• Previous experience in a retail environment is preferred but not mandatory.
• Excellent communication skills and ability to engage positively with customers.
• Strong organizational skills and the ability to multitask effectively in a fast-paced environment.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Basic math skills are necessary for processing transactions accurately at the point-of-sale.
• Ability to stand for extended periods and perform light physical tasks like lifting boxes.