IT Manager (225-828)

The IT Manager plays a pivotal role in ensuring the smooth operation of an organization's technology infrastructure. This position demands a strategic mind as well as the capacity to manage a team of IT professionals effectively. The IT Manager is responsible for planning, coordinating, and directing all networking and computing activities within the company. This involves troubleshooting hardware and software issues, customizing technological environments to suit user needs, and ensuring the security and integrity of company data. A successful IT Manager will possess not only technical proficiency but also leadership skills to mentor and guide their team towards achieving business objectives. Collaboration with other managers and departments to identify and fulfill their technological needs is also a critical aspect of this role. Additionally, the IT Manager must stay abreast of emerging technologies to keep the organization competitive in the fast-evolving tech landscape.

Responsibilities

• Develop and implement IT strategies that align with the company's objectives.
• Oversee the maintenance and enhancement of all IT infrastructures, including networks and applications.
• Ensure the security and integrity of the organization's data across all platforms.
• Manage the IT department's budget and ensure cost-effectiveness in all operations.
• Lead, mentor, and evaluate the performance of the IT team members regularly.
• Coordinate with other departments to identify and address their IT needs and issues.
• Assess and integrate new technologies to improve operational efficiencies and effectiveness.
• Develop policies and procedures for IT service management, risk management, and disaster recovery.
• Monitor system performance and identify opportunities for improvements in infrastructure.
• Negotiate with vendors and suppliers to secure the best technology products and services.
• Implement IT projects by defining project scope, goals, and deliverables.
• Prepare and present reports on IT activities, costs, and performance to senior management.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Proven experience as an IT Manager or in a similar managerial role.
• Strong technical skills and knowledge of various IT systems and infrastructures.
• Excellent organizational and leadership abilities to manage diverse teams effectively.
• Ability to communicate technical information clearly to non-technical stakeholders.
• Proficient in developing and implementing IT policies and strategies for business growth.
• Experience in managing IT service contracts and vendor relationships successfully.
• Strong problem-solving skills and ability to handle crises in a calm and efficient manner.
• Up-to-date knowledge of emerging IT trends and their potential business implications.