Telesales Executive (225-905)

We are seeking a dynamic and results-oriented Telesales Executive to join our expanding sales team. The successful candidate will play a crucial role in driving our company's growth by calling potential customers and offering our products or services. As a Telesales Executive, you will build rapport with leads, understand their needs, and strategically pitch solutions that align with our offerings. This position requires excellent communication and interpersonal skills, self-motivation, and the ability to achieve sales targets under minimal supervision. If you are passionate about sales and have a knack for building and maintaining customer relationships, we want to hear from you!

Responsibilities

• Contact potential customers via phone to inform them about our products and services.
• Utilize scripts to provide information about the product's features and benefits.
• Ask pertinent questions to understand and identify customer needs effectively.
• Record sales conversations and outcomes in the company’s CRM system.
• Generate sales leads and screen call lists for potential sales opportunities.
• Provide accurate information about pricing, product details, and delivery schedules.
• Develop and sustain solid relationships and rapport with existing and new clients.
• Meet daily, weekly, and monthly sales goals as specified by the company.
• Keep up-to-date with the latest industry developments and market trends.
• Collaborate with sales and marketing teams to achieve better results.
• Handle and resolve customer complaints and concerns in a professional manner.
• Continuously seek ways to improve telesales techniques and customer engagement.

Requirements

• Proven experience working as a telesales representative or in a similar role.
• Ability to learn about different products and services quickly and comprehend information.
• Outstanding communication (verbal and written) and interpersonal abilities.
• Strong sales skills, including negotiation, persuasion, and objection-handling techniques.
• Proficient in using CRM software and telephone systems for lead management.
• Self-motivated with a results-driven approach to achieve monthly sales targets.
• High school diploma; additional qualifications in sales or marketing are advantageous.